- great user experience is the sum of great design decisions
- application lifecycle management (management of flow)
- across the disciplines of requirements, design, development, build, test...
5 Imperatives for successful ALM:
- Collaboration
- comments are in-context of artifact
- Planning
- one plan with multiple views
- bug fixes as part of plan
- Lifecycle Traceability
- linking tasks to requirements to test cases to defects
- Measuring and steering
- dashboards
- burn down
- jazz.net
- Continuous improvement
- tracking retrospectives
- tweak process "in-flight"
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